How do credits work?
Each creation uses credits according to its complexity: about 8 for a static post, 15 for an animated post or animated story. Muffino shows an estimate before each creation, and your balance is always visible.
Do unused credits roll over?
The credits included in your plan renew every month and do not carry over from one month to the next. Credits you add on top of your plan never expire.
What uses no credits at all?
Edits in the editor (text, photo, position, cropping), ready-made design templates, scheduling and publishing to Instagram.
What is a brand?
A brand is a website analyzed by Muffino, with its own design system, photos and posts. An agency creates one per client.
Can I change plans?
Yes, you can move to a higher or lower plan, or change your volume of credits, at any time from your account.
What if I need more credits?
You can add some at any time: 100 credits for €35 excl. VAT, 500 credits for €150 excl. VAT. These credits never expire. Agencies can also add a brand for €15 per month.
Are prices shown excluding VAT?
Yes, prices are shown excluding VAT. With the annual plan, 2 months are free.